Website Disclaimer
Clear terms for coastal window & door projects.
The information provided on this website is for general informational and marketing purposes only. While The Window & Door Company makes reasonable efforts to provide accurate and helpful information, website content should not be considered engineering advice, architectural advice, legal advice, code interpretation, insurance guidance, or a guarantee of product performance.
Effective January 1, 2025
Six-part document
Company
The Window & Door Company Contractor · Dealer · Installer
Corporate Location
8120 Holly Forest Rd
Wake Forest, NC 27587 · Not a public showroom
Service Area
Hatteras Island & Ocracoke
Southern Outer Banks
Reach Us
info@thewindowanddoorco.com
919-263-1953
Website Disclaimer
Clear terms for coastal window & door projects.
The information provided on this website is for general informational and marketing purposes only. While The Window & Door Company makes reasonable efforts to provide accurate and helpful information, website content should not be considered engineering advice, architectural advice, legal advice, code interpretation, insurance guidance, or a guarantee of product performance.
Effective January 1, 2025
Six-part document
Company
The Window & Door Company
Contractor · Dealer · Installer
Corporate Location
8120 Holly Forest Rd
Wake Forest, NC 27587 · Not a public showroom
Service Area
Hatteras Island & Ocracoke
Southern Outer Banks
Reach Us
info@thewindowanddoorco.com
919-263-1953
We are not the manufacturer of the products we install.
Any reference to a manufacturer or product is for identification, product-selection, installation, service-description, or marketing purposes only.
Program Trained
Per manufacturer requirements
Qualified Dealer
Sell · coordinate · install
Contractor, Dealer & Installer
Certified to install — not the manufacturer.
The Window & Door Company may be certified, authorized, approved, trained, or otherwise recognized as a contractor, dealer, or installer for certain manufacturers and product lines.
These recognitions show that we have completed applicable training, meet manufacturer or program requirements, or are qualified to offer, sell, coordinate, or install certain products. Manufacturer names, product names, logos, trademarks, and brands referenced on this website belong to their respective owners
Trained
Certified
Authorized
Approved
Warranty & Workmanship
Two responsibilities. Kept separate.
Product warranties are provided by the applicable manufacturer. Our responsibility is limited to the services, workmanship, installation, or project scope we agree to provide in writing.
Manufacturer Responsibility
Product · Material · Finish · Glass · Hardware · Roofing · Siding · Decking · Railing
All manufacturer warranties — and final warranty terms — remain with the applicable manufacturer, not with The Window & Door Company.
Our Workmanship
The installation work & scope in your written agreement.
Any workmanship or service warranty we provide applies only to the work we perform. It does not replace, expand, or modify any manufacturer warranty.
We do not control, and are not responsible for
- Manufacturer product defects
- Manufacturer warranty terms or limitations
- Product lead times
- Discontinued products
- Product performance beyond manufacturer specifications
- Manufacturer warranty approval or denial
- Manufacturer product availability
- Product design changes
- Product color variations
- Manufacturer decisions on claims, replacements, repairs, or remedies
About terms like
“Impact-rated, coastal-rated, storm-rated, wind-rated” refer to product testing and manufacturer documentation — not a guarantee of protection under all conditions.
Coastal Conditions
No exterior system is immune to coastal exposure.
Homes on Hatteras Island and Ocracoke are exposed to demanding coastal conditions — wind, salt air, humidity, sun, storms, wind-driven rain, flooding risks, corrosion, and moisture.
Wind
Salt Air
Humidity
UV & Sun
Storms
Impact-Rated
Code, Permit & Engineering
Compliance is a shared, three-step path.
Building code, permit, wind-zone, impact-rated, structural, flood-zone, inspection, and product approval requirements vary based on property location, project scope, product type, and current code interpretation.
We help coordinate
Product documentation, project information, manufacturer specifications, and permit-related details when applicable.
Authorities review
Local jurisdiction, code officials, engineers, or design professionals make the final code and engineering determinations.
Approvals issued
Permit approval, inspection approval, and compliance determinations are made by the appropriate authorities — not by us.
Estimates, Pricing & Availability
Pricing & timelines
vary— here’s why.
Any pricing, project ranges, timelines, product information, or service descriptions shared on this website or in marketing materials are for general informational purposes only unless provided in a written proposal, estimate, contract, or agreement.
- Product selection
- Site conditions
- Hidden conditions
- Material availability
- Access conditions
- Permit or inspection requirements
- Supplier availability
- Scheduling constraints
- Project scope
- Existing damage
- Structural conditions
- Labor requirements
- Travel or logistics
- Manufacturer price changes
- Weather conditions
Existing Conditions & Hidden Damage
Older coastal homes carry hidden stories.
Many coastal exterior projects involve older homes, aging materials, prior repairs, water intrusion, storm exposure, corrosion, or rot. If hidden conditions are discovered, additional work, materials, inspections, engineering, subcontractor support, or change orders may be required.
- Rotted framing
- Soft sheathing
- Structural concerns
- Failed substrates
- Failed flashing
- Water-damaged trim
- Corroded fasteners
- Conditions concealed behind finished surfaces
Photos, Renderings & Examples
For illustration — not a guarantee of your result.
Actual products, colors, materials, finishes, layouts, and results may vary based on availability, manufacturer specifications, lighting, screen display, field conditions, and final selections. Before-and-after photos or renderings should not be interpreted as a guarantee that the same result can be achieved on every home.
Product Brands & Trademarks
Brand references identify products — not endorsements.
All trademarks, logos, product names, and brand names are the property of their respective owners. Use of a manufacturer name or logo does not mean that the manufacturer owns, operates, controls, guarantees, endorses, or is responsible for The Window & Door Company, this website, or any specific project unless expressly stated by that manufacturer.
Andersen
Pella
ProVia
James Hardie
GAF Roofing
TimberTech
Deckorators
LP SmartSide
Third-Party Links
We link out — we don’t vouch for what’s there.
This website may link to manufacturer sites, product pages, warranty documents, social media, review platforms, financing providers, or other third-party resources.
The Window & Door Company is not responsible for the accuracy, availability, content, privacy practices, warranty language, product claims, or policies of third-party websites. Visitors should review manufacturer documentation, warranties, specifications, and third-party terms directly.
No Guarantee of Results
Quality work, honestly represented.
The Window & Door Company works to provide quality products, professional installation, and sound exterior renovation guidance.
However, no website statement, marketing material, consultation, estimate, product recommendation, or project discussion should be interpreted as a guarantee of a specific result, product lifespan, storm performance, insurance outcome, code approval, permit approval, inspection approval, warranty approval, maintenance-free condition, or protection from future damage.
Contact
Questions about this disclaimer? We’re here.
By using this website, you acknowledge and agree to the terms of this Website Disclaimer.
Corporate Location
8120 Holly Forest Rd Wake Forest, NC 27587
Not a public showroom, retail office, or customer-facing office location.
Serving
Hatteras Island & Ocracoke
